At Customcall we offer a full design, installation and maintenance package suited for you, whether its a nursing home, hotel, guest house or business premises. From zoned to analogue addressable fire alarm systems, emergency lighting, fire extinguisher suppliers & maintenance. Customised to your requirements all at no extra cost. Servicing of existing fire alarms carried out on a quarterly basis to the required BS 5839 Standard from just £150.00 +vat per annum
(depending on the size of the installation). Emergency Lighting included to BS 5266 Standard.

Free no obligation quotes available in the Yorkshire area.

All materials and workmanship are guaranteed for a period of one year.

Below are just a sample of the range of fire alarm systems we can provide and install. Please contact us for more details of the the extensive range we can provide to your exact requirements.

 
Syncro System Panel - Provided by Customcall- Scarborough
Syncro- Analogue Addressable Detection
The syncro system has been designed to offer the ultimate in state of the art fire protection.
From the most simple two loop control panel, to a complete networked, centrally reporting, graphics based system, syncro components can be applied to meet any requirement. Up to sixty four, two and four loops control panels can be connected together with any or all panels acting as masters or slaves. The entire network can be transmitted to a central PC for monitoring and control or accessed remotely via telephone lines from anywhere in the world. Using the very latest in microprocessor and memory technology, syncro systems provide the power and the programmability to configure future proof systems in a simple, graphical manner from a PC. Simpler systems can be configured entirely from the control panel pushbuttons with the assistance of the context help sensitive help button.
The sigma 2 range consists of a series of conventional fire alarm control panels BSI certified to EN54-2 & 4. The range consists of 2,4 and 8 zone control panels. All control panels are available in 2 versions.

Sigma K11 range- in which detectors and call points are wired on separate circuits to sounders.

Sigma T11 range - in which detectors, call points and sounders are wired to the same pair of cables. Commonly referred to as a two wire system

A Sigma 2 Control Panel - Installed by Customcall - Scarborough
Sigma 2 - Conventional Fire Detection
 
Fire Extinguisher Servicing & Suppliers

The are 2 types of maintenance procedures :-          

  • Basic Inspection by the user and
  • Maintenance by a competent person

  • British standard 5306-3:200 covers the maintenance of portable fire extinguishers, and recommends that "regular visual inspections of all portable fire extinguishers be carried out by the user or user's representative. The frequency of inspections by the user should be not less than monthly and when circumstances require, inspections should be carried out more frequently".

    Inspections should include checks that each extinguisher:

  • Is located in the designated place;
  • Is unobstructed, visible and its operating instructions face outwards;
  • Has operating instructions which are clean and legible;
  • Is not obviously damaged;
  • Has a reading of the operable range or position of any pressure gauge or indicator;
  • Has seals and tamper indicators which are not broken or missing.

  • Maintenance should be carries out by a competent person ( usually a specialist contractor ) 12 months after installation of a new extinguisher, and at 12 monthly intervals.

    The following chart shows the basic types and frequency of maintenance:
 
Extinguisher Type
Basic Service
Extended Service
Overhaul & Recharge
Water & Foam
Annually
5 Yearly
-
Powder
Annually
5 Yearly
-
CO2
Annually
5 Yearly
10 Yearly